Banham Kensington

Super helpful and really professional! All members of staff were nice but especially gentlemen who cut my keys for me was so nice and explained everything what I need to know! Thank you so much for your help and Arigatou !

Did keys in a couple of minutes, very nice people, nice ambience, thank you

Hard to find parking, I was going around for about 20 minutes and parked 10 minutes walk away from the shop. Otherwise the staff was friendly and helpful

Installed the wrong lock, then booked to come replace it but never showed up, called them, they said they would come in afternoon, another no show. Product mediocre customer service abysmal

Banham has lost is way as a company. The brand is strong, but the customer service is non-existent. Banham outsource email responses to overseas with a 24 hour response time. You will be on hold for at least 10-20 minutes if you call the...